This company was terrible, to say the least. I reserved the pick up date and paid the fee in Sept. 2010. I called in Jan. 2011 to confirm that the pick-up date would be Jan. 25 or 26 and the car was to arrive at my house in FL on Feb. 1st.
The company made one excuse after the other and finally after my sister called and spoke with AAA supervisor, a new carrier picked up the car on the night of Feb. 1st. The car arrived in FL on the evening of Feb. 3rd. So I will give a good report on Bee Transport Inc from New York. They were easy to reach by phone and the driver was precise with his time of pick-up in Florida.
Our family feels that this situation put unnecessary stress on our 78 year old father. He only spend one month in Florida and had transportation for 3 of the 4 weeks. He also had his clothes and condo supplies locked in his trunk and he had to wash clothes daily and purchase new supplies, which caused him to spend extra money. My sister and her family, who had his car in their driveway for one week, had to rearrange schedules and work hours waiting around for a car that never got picked up by the Professional auto carrier company.
We feel that my father should receive a partial refund for the inconvenience and his extra expenses. Thank you for your consideration in this matter.
Shipment Details
Origin State:
Pennsylvania
Pickup:
Never
Destination State:
Florida
Delivery:
Never
Customer Service
Honesty:
Knowlegeable:
Promptness:
Customer Service:
Review Details
Quote or Order Id:
7124-GG
Quote or Order Cost:
$585
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